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Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A popup will appear. It contains elaborate info about all the actions that you can carry out on that particular page. Each pop-up menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich library of educational video clips demonstrating how to use our web hosting Control Panel. They're made for those of you who would like to see how things are being done rather than just reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you are looking for, have a peek at our comprehensive Frequently Asked Questions database, which covers questions asked by real customers and provides practical solutions. We regulary "revamp" our FAQ section with new articles so as to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our great team of support engineers available 24x7x365 and ready to help you with any issue. Each support ticket you send will be replied to within 1 hour (the average response time being just 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 288524

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com